Refund policy

Returns & Refund Policy

Thank you for shopping with 3B Collectables.

Due to the nature of collectible trading card products, all sales are considered final.

Final Sale Policy

All trading card products, including booster packs, booster boxes, Elite Trainer Boxes, tins, collection boxes, starter decks, sleeves, and sealed promotional products are FINAL SALE.

We do not accept returns, exchanges, or refunds for:

Buyer’s remorse

Change of mind

Opened products

Factory print variations

Pack, box, or case contents

Pull rates, hit rates, or expected card outcomes

Minor packaging imperfections from distributors or manufacturers

Sealed Product Requirement

To be eligible for any return review due to shipping errors, the product must remain completely unopened, factory sealed, and in its original condition.

Any product that has been opened, tampered with, or unsealed is not eligible for return, refund, or exchange under any circumstances.

Damaged Items

If an item arrives damaged during shipping or the wrong item was sent, customers must contact us within 48 hours of delivery and provide:

Clear photos of the item

Photos of the original packaging

Shipping label photos if requested

Even for damaged shipments, opened products are not eligible for return or refund. Items must remain sealed for claim review.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address at checkout. We are not responsible for packages delivered to incorrectly entered addresses.

Carrier Issues

We are not responsible for shipping carrier delays, lost packages marked as delivered, weather delays, or transit issues once the package has been accepted by the shipping carrier.

Fraud Prevention

To protect both buyer and seller, high-value orders may require signature confirmation and additional verification before shipment.

By placing an order with 3B Collectables, you acknowledge and agree to these terms.

Thank you for supporting our store.