Contact Us
Have a question about an order, product availability, or shipping?
We’re happy to help.
Please use the contact form below and include as much detail as possible so we can assist you quickly.
Typical response time: within 24–48 hours
Order Support
If you are contacting us about an order, please include:
• Order number
• Full name used at checkout
• Description of the issue
This helps us resolve your request much faster.
Important Information
• We do not offer price negotiations or holds
• All product availability is shown on the website
• Sealed trading card products are final sale
For full policies, please review our Refund & Return Policy.
Business Hours
Online Store: 24/7
Customer Support:
Monday – Friday
9:00 AM – 5:00 PM (EST)
Responses may be delayed on weekends and holidays.
Thank You
Thank you for supporting 3B Collectables.
We appreciate your business and your passion for the hobby.