Contact information

Contact Information
For all customer service inquiries, order support, shipping questions, and business-related concerns, please contact us by email.
Customer Support Email
Email: 3bcollectibles@gmail.com
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM EST
Saturday: 10:00 AM – 2:00 PM EST
Sunday: Closed
We aim to respond to all emails within 24–48 business hours.
Common Support Requests
Please include your order number when contacting us regarding:
Order status updates
Shipping questions
Tracking information
Damaged shipment claims
Incorrect item received
General product questions
Wholesale inquiries
Business partnerships
Important Note
Please do not send return packages without first contacting us by email for review and approval.
Unauthorized returns may be refused.
Thank you for shopping with 3B Collectables.